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Tech Tuesday, 1-3-2011

Scott Thompson's picture

Our weekly round up of the big news in digital media and media technology.

iPad 2 speculation builds

No doubt, the biggest news this week will be Apple's (expected) announcement of the iPad 2 tomorrow.

Last week saw Apple releasing their new Macbook Pro (including "Thunderbolt" — a new, faster type of data cable, a new FaceTime app for the Mac allowing video calls between Macs and iPhones), a drop in the starting price for iAds, and a developer preview for the new version of the Mac OSX operating system "Lion", lined up for release this summer.

Given that none of these warranted a spot in tomorrows's press event — despite being fairly significant technology releases— we're expecting impressive things from Apple tomorrow, when we expect to see how much of the speculation about related Apple services like iTunes in the cloud or new eBooks for iBooks will turn out to be right.

In terms of understanding how the iPad (and by extension, the wider "media tablet" market) are likely to develop, it will be interesting to see whether Apple's strategy for the iPad looks closer to that for the iPod (where new models with features like larger storage regularly replace the old model at the same price) or the iPhone (where last years model is still avaialble at a cheaper price point, while new models enter at a premium pricing.)

Facebook announce new privacy policy

Addressing concerns that their current privacy policy is too hard to understand, Facebook have announced a project to rewrite the policy "For Users Like You."

However, there is more to controlling your information than just settings. It’s also important that you understand how information is used and what your choices are. That’s why the privacy team took on a new project and applied Facebook’s unconventional, innovative spirit to develop a new privacy policy written for regular people.

Coming hot on the heels of a recent controversy over sharing users' addresses and phone numbers with advertisers, the friction between Facebook's stated goal of "giving people the power to share and make the world more open and connected" and users' expectation of privacy continues…

Google's new algorithm changes search results

Although Google regularly tweak the way their search rankings work, every so often they release a significant update that has noticable effects on search results. This week, one such change was announced;

Many of the changes we make are so subtle that very few people notice them. But in the last day or so we launched a pretty big algorithmic improvement to our ranking—a change that noticeably impacts 11.8% of our queries—and we wanted to let people know what’s going on. This update is designed to reduce rankings for low-quality sites—sites which are low-value add for users, copy content from other websites or sites that are just not very useful. At the same time, it will provide better rankings for high-quality sites—sites with original content and information such as research, in-depth reports, thoughtful analysis and so on.

The move has prompted debate over what Google means by "low quality" and "low value" sites — with many publishers issuing statements announcing that they welcome and endorse Google's changes. (Many of these running sites which have been described as "content farms", looking for popular search phrases and then creating content to match similar future searches.)

The changes are only affecting US-based users for now, but expect to see a UK roll out soon.

ASA to police companies on social media

Although regulations against "astroturfing" (brands posing as consumers and posting about their brands online) have been around since 2008, from today, the Advertising Standards Authority has powers to police the claims companies make on websites and social networks, as well as paid advertising and marketing. Citing over 4,500 complaints since 2008 concerning text on websites that the ASA could do nothing about, the extension to the UK advertising code means that these must not "harm, mislead or offend." Although "user-generated content" will not be covered by the extended powers, if they are repeated by a company (eg. in a retweet) then they may be included.

Sanctions available to the ASA include "naming-and-shaming" of offenders, removal of paid-for search advertising (with the agreement of search engines) by the offenders, and ASA paid-for search advertising highlighting advertisers' non-compliance.

Although clarification of regulation in this new area is a welcome move, exactly how this will work out in future is unclear. According to Brand Republic, "the ASA admits it "is impossible to say" exactly how much work it will have to deal with as a result of the changes, but has recruited an extra 10% of complaints and investigations staff."

Two year "seed funding" from Google has been announced for the project, but it is far from clear if a supposed levy on media agencies to fund the rest of the project has met resistance or not.

A more in-depth analysis of the changes can be found at eModeration.com.

More newspapers going behind paywalls.

A couple of interesting moves away from the free-for-all model of online news this week, as news breaks that The Telegraph is introducing an online metering plan in September, allowing occasional browsers a limited number of "free" articles (expected to be a generous allowance compared to the FT's five, and Times' zero), and looking to cross-sell paper subscriptions to heavier users of their website.

Meanwhile, The Express & Star goes behind a paywall. The UK's best-selling regional daily newspaper is to start requiring a subscription to the paper to access the majority of their website articles. The paper will continue to publish free-to-view highlights of the news on its website, with the "full" website aimed at adding value to the hard copy paper (rather than going in direct competition with its own title.)

Tech Tuesday 22-2-11

Scott Thompson's picture

Our regular overview of the weeks developments in digital media

iPlayer opens up

As of last Thursday, the BBC's iPlayer is now linking out to ITV, Channel 4 and Channel 5's catch up services. With a significantly larger catch-up audience than the commercial channels, it will be interesting to see whether this drives significant volumes of traffic to the other channels - and as a result, increases the volume of video advertising. However, the danger is that it turns the iPlayer into an online hub for online catch-up TV, cementing it's position as the largest catch-up TV service and attracting the ire of other commercial broadcasters. (Sky has recently expressed displeasure at the BBC's restrictions on how iPlayer content can be made available through other services such as their Anytime + catch-up service for Sky+ subscribers.)

Could this turn the BBC into owners of the EPG of online catch-up TV?

Google launch music store

At the Mobile World Congress in Barcelona last week, Google announced "Google Music", a system that would provide an iTunes competitor to owners of Android-powered handsets. However — at launch, at least— it will be tied to the Honecomb release of Android, which has been specifically developed for tablet computers rather than smartphones, but it would be a surprise to see it remain a tablet-exclusive service.

Google "One pass" subscription payment system

Coming hot on the heels of Apple's new iOS in-app subscription service (demanding a 30% share of revenues, along with the additional restrictions that publishers can't offer the same content elsewhere for less, or use alternative payment systems within applications), Google have launched a competing product called "One Pass."

Offering publishers a payment system with just a 10% spit of revenues and more freedom for publishers to choose how they sign up customers (including a "coupon" system to allow existing subscribers access to One Pass content.) - 10% subscription system

Watson Wins Jeopardy

In what was probably the most impressive display of machine-over-man computing power since IBM's Deep Blue beat chess grand master Garry Kasparov in 1997, another IBM supercomputer called "Watson" won a game of Jeopardy in a head-to-head battle with the quiz show's champions.

Demonstrating not just the ability to understand the questions (famously phrased as answers) — on its own, involving an impressive degree of natural language processing — but the application of "open domain question answering." This means that, rather than attempt build a database of all possible answers to all possible questions, the system looks through a library of encyclopedia, journals, literature and other sources of information and then analyses them in real time to find the right piece of information to solve the puzzle. Finally, it applies a confidence level to its answer to decide whether or not to buzz in with the answer. (More information about Watsons programming can be found in this video.)

If the thought of intelligent machines taking over the world is a little worrying for some, it is somewhat comforting to think that Watson requires a total of 2880 processor cores, taking up the same space as about 8 refrigerators, while it was competing against brains about 3lbs in weight, powered by little more than a glass of water and a tuna sandwich. (On the other hand, the computing power in an iPhone would have filled a room just a few decades ago…)

Tech Tuesday 15-2-11

Scott Thompson's picture

Our collection of the week's news in the world of technology and media

Ofcom launch Product Placement logo

Expect to start seeing this logo on your TV soon;

As product placement will be allowed on TV from 28th February, this logo has been announced by Ofcom to denote that a programme features paid product placement. The logo must appear at the start and end of programmes, and after any advertising breaks for a minimum of 3 seconds, with regulations forbidding product placement in children’s and news programmes and in current affairs, consumer advice and religious programmes made for UK audiences, and for any alcohol, gambling services, foods or drinks that are high in fat, salt or sugar, tobacco, medicines and baby milk. The legislation also states that product placement must not impair broadcasters’ editorial independence and must always be editorially justified.

An on-screen campaign will launch around the same time, informing viewers of what the logo and "product placement" means.

Nokia and Microsoft announce mobile partnership

Following a controversial speech which was subsequently posted on an internal Nokia blog and leaked online about Nokia standing on a "burning platform", CEO Stephen Elop (formerly head of Microsoft's business division) announced that Nokia would be partnering with Microsoft, adopting Windows Mobile as its primary smartphone strategy. With no announced Windows phone 7 devices (or dates when we can expect to see them on the market), the announcement has many analysts expressing pessimism about Nokia's future. A group of shareholders has appeared who plan to challenge Nokia's announced strategy in the next AGM, scheduled for May 3rd.

Mobile World Congress

One of the biggest events in the Mobile industry is currently happening in Barcelona. Among the new devices unveiled are two "Facebook Phones" from HTC, a 3D phone from LG (featuring a 3D screen and a 3D video camera), Sony's Xperia Play (dubbed the "PlayStation Phone"), an expansion of Samsung's Galaxy Tab line to include a 10.1" version and a 4" "Galaxy S WiFi 4.0 Smart Player" (apparently a similar device to the iPod Touch— a Galaxy S smartphone-without-the-phone.) Also, as expected, a range of new Android phones and tablets,

Apple launch subscriptions on the App Store

Following the launch of the subscription based "The Daily", Apple have made the deal for in-App subscriptions public. For the initial subscription payment (which publishers will be free to set the price and duration for), Apple will take a 30% cut (the same that they currently take for both App purchases and in-App purchases.) Subsequent subscription renewals will go 100% to the publisher. Correction - in fact, Apple will take a 30% cut of all subscription payments made through in-app purchases; for subscriptions consumers purchase outside the application, the publishers will keep 100%. Apple do require that, if the same content is made available outside the App, that the same deal (or better) is offered within the application - meaning that publishers cannot offer a better deal elsewhere to incentivise consumers to bypass Apple's share of the takings.

BBC iPlayer Apps for iPad and Android released

With audiences for the iPlayer still growing (including 8 million programme requests on mobile platforms), the BBC launched it's mobile iPlayer applications for the iPad and Android devices. The launch of native applications is expected to prompt a steep increase in "mobile" catch-up viewing — although the new apps will only work over a WiFi connection. (The Android device requires Adobe's Flash Player 10.1 installed, which means that devices using Android 2.2 or earlier will not be compatible.)

Tech Tuesday 8-2-11

Scott Thompson's picture

Our weekly round-up of the latest developments in the world of media and technology.

Facebook Deals launch in the UK - following the launch of Facebook's "location based" feature (allowing users to post a "check in" status update from a mobile phone, announcing where they are), the Deals service allows shops, restaurants or other business locations to see when someone checks into their location and potentially offer them giveaways, discounts or loyalty schemes.

AoL buys Huffington Post for $315 million. The deal will create a new media group within Aol, dubbed the "Huffington Post Media Group", which will include management of AoL's news operations and other sites including TechCrunch (acquired by AoL last September.) The move comes on the heels of a leaked AoL document outlining CEO Tim Armstrong's strategy to focus its editorial content around traffic and revenue potential, including a stronger focus on traffic from search engines, and expectations for staff to write "five to ten stories per day."

Murdoch launches "The Daily" — a new iPad-based digital title, providing exclusive content to subscribers for $0.99 a week in the form of daily updates. Combining familiar text-based articles with photos and videos, the app aims to take advantage of the rich user experience offered by the iPad, as well as the growing App market that Apple offers. We will have a more in-depth report about this new type of publication soon. However, there are some concerns that Apple's tight control over their in-app payment system (which gives Apple a 30% cut of all transactions) could be too tight a squeeze for newspaper publishers to deal with, preventing them from offering bundle deals such as free digital content to print subscribers.

Competition Commission claims Sky makes "excessive profits" from movies. As part of an ongoing investigation in the market for movies on pay-TV, a document reveals the views of the Competition Commission that Sky"appears consistently to have earned profits in aggregate in excess of its cost of capital (‘excess profits’) in the recent past and over a long period, albeit with some fluctuations", suggesting that Sky may be forced to reduce their wholesale prices for movies. The investigation follows a similar inquiry last year, in which Sky were ordered to cut the costs of their Sky Sports channels.

Google accuse Bing of copying their search results. A "sting operation" from Google claims that Microsoft are monitoring their search results, using data collected from users' with the Bing toolbar installed on Internet Explorer. Coinciding with a search event Microsoft were hosting the same day, the investigation was prompted by unusual results seen on Bing around misspelt words. Further analysis indicates that what Google uncovered was related to tracking clickstream traffic — ie. links clicked by Bing toolbar users on any website, and not just Google's search pages.

ASOS launch Facebook store - keen to build on the success of their existing Facebook page, ASOS have built a a Facebook application which allows users to browse and purchase from their entire online catalogue without leaving Facebook's pages, letting users share more information about their ASOS shopping with their friends.

Tech Tuesday, 1-2-11

Scott Thompson's picture

This week, as several major online businesses have published their quarterly financial reports, we take a look at what they tell us about the state of the digital marketplace in our weekly roundup of what has been happening in the world of digital media.

Google

Google's UK gross revenue was up 18% year-on-year to £550 million, while their global revenue was up 26% to $8.4bn revenue. This means that the UK now accounts for 10% of Google's business - down from 12% in Q3. It should be noted that Google (and search advertising in general) has an unusually high share of the UK's online advertising market, which in turn has an unusually large share of the total media market.

Estimates from Enders Analysis are that Google's search advertising grew by about 15%, with Display growing even faster to 6% of Google's UK revenue, which now makes Google the largest player in the UK's online display advertising market– a significant growth of over 70% of their estimates for 2009, and largely fuelled by the continued growth of YouTube.

Although Google's growth continues impressively, perhaps the broader point to observe is that the market is starting to approach a saturation point, with Enders Analysis observing that the days of stellar increases in paid search and consumer ecommerce appear to be behind us, with more earthly rises ahead. However, the shift of consumer ecommerce is expected to continue with YoY growth in online retail of about 20% in 2011.

So expect to see a greater focus from Google on display advertising in the UK, particularly around YouTube.

Amazon

Positive news for Amazon indicate that online shopping is still on the rise with a 36% increase in net sales figures (which would have been slightly higher, were it not for the unfavourable exchange of exchange rates on their year-on-year figures.) But the big news from Amazon is in relation to its Kindle and eBook business.

Amazon still won't reveal how many Kindle eBook readers it has sold, other than a vague "millions" (although estimates put it at eight million.) But Amazon have announced that Kindle books have now overtaken paperback books as the most popular format on Amazon.com. Since the beginning of 2010, for every 100 paperback books Amazon has sold, they have sold 115 Kindle books.

Back in July, they announced that Kindle books had overtaken hardbacks sales. In the end of year report, they annouced that Kindle sales are now triple those of hardback books. However, the ambiguous reporting of numbers does imply that total printed book sales are still higher than total Kindle book sales. (There is also an additional qualifier that this is across Amazon.com's U.S. book business; it is unclear whether international Kindle sales are included, but it should be noted that before the launch of the latest Kindle model, all UK Kindle book sales were processed through Amazon's US site. Free Kindle books are also excluded, and it is unclear whether magazine titles on the Kindle are classified as "Kindle Books.")

Of course, Amazon isn't in a position to compare total book sales (both offline and online) to their Kindle sales, but bookshops must be worried by the new "Price Check for iPhone" that Amazon has announced; a price comparison app that uses scanned barcodes, pictures of front covers or a title search to instantly see online prices for the item. Amzon reported that over a million searches were carried out using the application over the busy post-Thanksgiving "Black Friday/Cyber Monday" weekend, and over 2 million searches were carried out in December.

Amazon also annouced that the Kindle reader is now the bestselling product in Amazon's history, outselling the book "Harry Potter and the Deathly Hallows." (No doubt, J.K. Rowling will be happy to hear that Harry Potter was the most searched for eBook in the 12 weeks to 22nd January, according to Hitwise's analysis of Search traffic.)

Microsoft

Microsoft saw overall profits fall (by 4%), despite growing revenues (5%). Huge growth of 55% in its Entertainment and Devices division's revenues were boosted by sales of the Xbox console, and the launch of the Kinect "controller without a controller." But the Windows division – accounting for about a quarter of Microsoft's revenues – saw a drop of 30% in revenue, and 40% in profit, with the PC market showing slow growth (3% during the year.)

Perhaps the most worrying area is the Bing search engine which, despite a 19% growth in revenues is still on a loss-making run of over 3 years, with -$543m in losses (an $80m increase.) The Online Services division has lost $6.3bn in total since the middle of 2007. (BusinessInsider.com has a chart illustrating their history.)

Yahoo

Yahoo! saw a huge growth in net income, doubling from £153m to $312m, but net revenue dropped a worrying 4% in the last quarter. The company recently announced a wave of cuts, with entire divisions either being laid off or given a "sunset" label. CEO Carol Bartz said that the company would be adding staff, but keeping costs static.

Nokia

Less good news for Nokia as, despite a 6% increase in sales, they announced a 22% drop in profits – the third drop in a row.

Sales in its mobile handsets and services division (the largest part of the firm) grew only 4% which, after adjustments for currency fluctuations, amounted to zero growth. And although it remains the world's largest smartphone maker (both by volume and sales), its share of the market continued to fall, down to 31% (compared with 38% for the previous three months), with a lower average selling price (falling 17%.) In comparison, Apple's average selling price for the iPhone is almost triple Nokia's, and RIM's Blackberry is around 70% higher.

At the lower end of the market, Nokia is facing competition from generic manufacturers making cheap handsets, while at the higher end it is competing with brands such as Blackberry and Apple, as well as a number of manufacturers building smarpthones based on Google's open-source Android software. With expectations of Android handsets being available at ever-decreasing prices, the pressure on Nokia looks set to intensify.

BSkyB

BSkyB saw a 26% increase in half-yearly pre-tax profits as its customer base jumped to 10.9 million, with growth in pre-tax profits and total revenues. The company credits high demand for HD services for boosting its results, with over 340,000 new HD customers taking the total to 3.5 million.

BSkyB's advertising revenues were £236 million for the period, boosted by the consolidation of Living TV by 40% from last year. Excluding Living TV, ad revenue was up 14% year on year at £191 million, which means BSkyB now accounts for 17.4% of the total UK TV advertising market.

BSkyB also announced the imminent launch of a new service, Sky Anywhere, which will allow customers to access content on multiple devices and in different locations, combining access to Sky Player and Sky Mobile TV services. Aided by its acquisition of the public WiFi network The Cloud (with over 5,000 public WiFi locations across the UK), this could pave the way for Sky to launch in to the mobile space, as well as providing a complement for exisiting Sky Broadband customers, offering them WiFi connectivity when on the move.

Tech Tuesday, 25-1-11

Scott Thompson's picture

Our weekly round up of media technology news

Changes at the top at Google After nearly ten years as CEO of Google, Eric Schmidt is stepping down (or up, depending on your perspective) and becoming "Executive Chairman." Larry Page (one of Google's founders, after whom Google's "pageRank" algorithm is named) is now taking on the role of CEO, in charge of day-to-day operations, while Sergey Brin decided to devote his time and energy to strategic projects, in particular working on new products. His title will be "Co-Founder."

Apparently one of the reasons for the reshuffle was to enable Google to be more responsive and make important decisions quicker. Like, perhaps, the Groupon acquisition that was rumoured a few months ago, when Google apparently tried to buy group-buying site Groupon out for $6 billion (with Groupon rejecting the offer, apparently preparing for a $15 billion IPO.)

This week, news leaked that Google is planning to launch a Groupon competitor. Titled "Google Offers", users will receive an e-mail with a local deal of the day. They then have the chance to take up that deal within a specific time limit (probably 24 hours). Once enough people have agreed on the purchase, the Google Offer is triggered and users get the promised deal. If not enough people take up the offer, then it doesn't go through. Google is currently actively reaching out to businesses to get them on board with Offers.

Meanwhile, some more moves are happening in the BBC Technology management, as Erik Huggers, BBC's Future Media and technology Director is leaving the BBC and moving to Intel at the end of February. Credited with the performance of iPlayer and growth of BBC Online and BBC Mobile, Huggers was also a driving force behind Project Canvas (now YouView.) His role will be split in two, with John Linwood taking over Technology, and Ralph Riviera (currently director of digital media) becoming "director of future media."

Of course, the job that they will have will be smaller, with the news that the BBC is to axe half of its 400 websites as costs are cut and they refocus editorial priorities with a "doing fewer things, better" approach.

Amazon acquires Lovefilm Lovefilm is probably best known for it's DVD-rental-by-post service, and back in February 2008, Lovefilm took over Amazon's DVD rental business in the UK and German markets, when Amazon became LoveFilm's largest shareholder. But dealing with DVDs and physical media are surely only a stepping stone, as we transition from picking our rented films up to having them piped directly to our broadband-connected homes, and Lovefilm is also offering a film download service. Last November, LoveFilm was released on the PlayStation 3, enabling members paying more than £5.99 a month to stream films to their PS3 to watch directly on their TV screens, and with Amazon's full weight behind them, we expect to see their online service moving to other platforms soon.

Back in London, there was something of a panic on Twitter — but all calm in Oxford Street. After a tweet went out about a fashion shoot on Oxford Street, followed by a question about whether "the shooting" was really happening, and the story quickly unfolded on Twitter. You can see a collection of the tweets here (although the first two have understandably been deleted.) Perhaps the lack of "tweets from the street" should have been a clue…

Tech Tuesday 19-1-11

Scott Thompson's picture

A day late this week due to illness, this is our round up of the weeks news in media technology.

When Apple announced earlier this week that Steve Jobs would be on a medical leave of absence, the news prompted plenty of commentary and analysis on Apple's executive leadership. The timing of the announcement was also interesting, coming just before yesterday's quarterly financial reports (covering the 3 months to December 25th 2010) which told us more about Apple's position in the Personal Computer, Tablet and Smartphone markets, with a record quarter for both revenues and profits, and growth in every product area apart from iPods.

iPhone sales were up 86% year on year (compared to a 70% growth for the overall smartphone market)- with last weeks announcement of the Verizon iPhone expected to see an increase in share in the US market. Sales of Apple Mac computers were up 23% year-on-year, with laptops representing 7 out of every 10 Macs sold. Although Macs account for a fairly small share of PCs, they are growing faster than the total PC market, with a disproportionately large share of the higher end of the market.

Apple also sold 14.8 million iPads since its announcement last January and launch in April, exceeding most forecasted sales figures. Although iPod sales overall had declined, sales of the iPod Touch (which allows the same web browsing and applications as the iPhone, but with internet connectivity limited to WiFi networks) grew 27% year-on-year, now accounting for half of all iPods sold. Find more detailed analysis of Apple's earnings call here.

Research from Nielsen revealed that the UK youth lead Europe in mobile web use with 20% of 15-24 year olds using the internet from a mobile phone. Smartphone penetration in the UK is now at 36%, and Smartphone ownership in almost every market is dominated by men - except in the US, where 55% of smartphone owners are women.

In the UK, 34.7 million Internet users watched up 6 billion videos and 527 million online video ads in November last year, according to figures released by ComScore last week alongside the launch of their new Video Metrix measurement system. Google Sites, driven primarily by video viewing at YouTube.com, ranked as the top video content property with 428 million viewing sessions during the month and 30.4 million unique viewers, followed by BBC Sites (46.8 million viewing sessions) and Vevo (41.4 million sessions). 23 million viewers saw online video advertising, representing an average of 23 video ads per viewer. Among the top 5 sites, ITV delivered the highest number of video ads (62.6 million) and frequency of video ads (14 video ads per viewer).

Facebook made some changes to their applications platform last Friday, enabling applications to access users' mobile phone numbers and address details - only to quickly suspend the service on Monday, following some 'suggestions for improvements' they had received. Expect to see a re-launch of the functionality over the next few weeks, making it clearer to users what personal information they are sharing with applications.

On the more technical side of things, last week Google announced some changes to the way they would be supporting different video formats in their Chrome web browser, announcing that they would be removing support for H.264 video in Chrome, and putting their weight behind their own WebM format. Video codecs are a complicated area, with a great deal of policial debate surrounding the "best way" for video content to be delivered over the internet, uncertainty over patents, and debates around the future of HTML5 and Flash. The move by Google has generated some controversy - partly because the more commonly used h.264 format is already being used by many publishers (including YouTube) and supported at a hardware level by some devices (probably most notably the iPhone and iPad.) Although the Chrome browser is quite popular, its share of the browser market is reasonably small compared to Firefox and Internet Explorer. However, the real implications of Google's announcement will be how Android devices will handle online video content, and other Google software platforms (such as the Chrome OS and Google TV projects) will handle things.

One thing seems quite certain; the technical side of online video delivery isn't going to get simpler any time soon, with publishers apparently needing to support at least three different formats to make their videos accessible to the majority of consumers. Of course, this is great news for Adobe, whose Flash platform has been the dominant platform for online video to be delivered over the last few years.

Tech Tuesday - 11/1/11

Scott Thompson's picture

This is the first of a new regular weekly round-up we will be presenting of the latest news in media technology

Later today, at 11am in New York (4pm UK time), US mobile network Verizon is expected to announce the end of the iPhone's exclusivity deal with AT&T and release on Verizon. With the iPhone's share of the US Smartphone market looking fairly steady (according to comScore's statistics) in the face of the rapid growth of Android – now the second biggest smartphone platform in the US – this is expected to lead to a growth in Apple's market share as users loyal to Verizon's more data-friendly network (and those disappointed with AT&T's network) take advantage of the new choice. (For a closer look at the Smartphone landscape, here's some analysis we did toward the end of last year.)

Still in the US, the annual CES show took place last week. As expected, a huge number of new Tablet computers were announced – it will be interesting to see how they face Apple's lead in this market, especially considering that news of an "iPad 2" is expected in the next few months. Also unveiled were a number of new 3DTV and "Smart TV" sets.

Meanwhile, in the UK's mobile networks, T-Mobile announced the introduction of a new 500Mb data cap, saying that their service is "best used for browsing which means looking at your favorite websites like Facebook, Twitter, Gmail, BBC News and more, checking your email and looking for information, but not watching videos or downloading files. If you want to download, stream and watch video clips, save that stuff for your home broadband." Once users hit the limit, they will still be able to use the internet but will see a restricted service, presumably running at slower speeds to further discourage users from using bandwidth-heavy video or music streaming services. (James Tagg, our head of mobile, gave us his thoughts on the introduction of mobile data caps last year.)

Still in the mobile world, news of Microsoft's Windows Phone 7 sending 'phantom data' over the networks (causing users to go over their data limits and be charged, a bug in Android where SMS messages are sent to the wrong contact, and iPhone alarm clock bug in November that had many iPhone owners' alarms going off an hour later than they were supposed to, followed by another bug causing alarms not to go off after the 1st January 2011. An editorial in the Telegraph talks about how these kinds of problems are a natural effect of the massive growth in capabilities of of smartphones, and their failings are the price of complexity.

On the desktop, Apple launched the Mac App Store, enabling users to download Mac OSX software (both free and paid) in a similar way to the successful iPhone App Store. Since the launch, productivity software Evernote has seen a huge leap in registered user numbers, prompting them to reconsider their marketing strategy.

Buzz around Facebook's market valuation continues, as Goldman-Sachs' plans to invest $ (valuing the company at $50bn) saw huge interest from investors. Rules in the US require companies with more than 499 shareholders to either publicly float or publicly disclose certain financial information about the business – it isn't clear whether Goldman-Sachs' investment would count them as a single shareholder under these rules.

Finally, the Q&A website Quora has been getting a lot of attention as it saw a huge increase in subscriber numbers towards the end of December, followed by an even larger surge at the beginning of January. Perhaps the best place to find out why is on Quora's question on Why did the Quora website get so slow at the end of December 2010.